Winter Glow Ticket Portal

Everything you need to know for your visit 
 
Want to explore for less? Here's where to look:  

• Up to 50% off all classic Light Trail tickets on our first two opening weekends* 
• 25% off selected time slots, often at the start and end of the day* 
• Save with off-peak tickets, available Monday–Friday on selected dates

*Discounts are applied automatically where eligible.
 ──────────────────────────────────
Option 1: Classic Illuminated Light Trail  
Choose your date and arrival time and enjoy our spectacular light trail with our classic ticket.  
──────────────────────────────────
Option 2: Any Day Light Trail  
Want total flexibility around changing plans, weather-watching or busy diaries? Arrive on any open day from 16:30. 
──────────────────────────────────
Option 3: Father Christmas PLUS  
The perfect Christmas visit: meet Father Christmas, experience the enchanting Winter Village and continue the magic through our Illuminated Light Trail. 

Includes: 

• A personalised Father Christmas Experience 
• An immersive journey through the Winter Village 
• Access to the Light Trail anytime from 16:30 on the same day 
• Limited edition family Christmas Eve box including: XX  

How it works: 

• Choose a time slot for the Father Christmas Experience 
• Enjoy the Light Trail anytime that day from 16:30 
• Collect your Christmas Eve Box from the elves during your experience 

Please note: 

• During your visit, an elf will invite you through to meet Father Christmas within the hour of your slot. 
• Groups are limited to 8 guests to keep the experience merry and manageable. 

───────────────────────────────────
Group bookings 
Celebrate together and save! 10% off is automatically applied for 15+ guests. 
──────────────────────────────────
Sensory friendly sessions 
We offer early sessions that start in daylight at 16:15, with lower music volume and reduced capacity on the following days:  27 November, 4, 11 & 18 December.  
──────────────────────────────────
Dog friendly sessions 
Bring your four-legged friends along to enjoy the Light Trail on the following dates: 20 & 21 November, 14-17 and 27-31 December. Dogs must be kept on a short lead and well behaved. 
──────────────────────────────────
Timing guide 

To make the most of your visit, please allow: 

• Father Christmas Experience: 1.5 hours 
• Ice Skating: 1.5 hours, inc. 20-30 minutes before your time slot to get ready
• Illuminated Light Trail: 1.5 hours 
• UV Glow Crazy Golf: 1 hour