Winter Glow Ticket Portal

Father Christmas Experience 2026

Everything you need to know for your visit

Save with off-peak tickets, available Monday–Friday on selected dates.
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Option 1: Father Christmas Experience
A magical, personalised visit to meet Father Christmas and explore the enchanting Winter Village.
 
You will need a base ticket, which includes: 

  • One adult & one child     
  • An immersive journey through the Winter Village
  • Children will receive a gift, a drink and gingerbread man from Mrs Claus' bakery 
  • Adults will receive a mulled wine  

For additional guests, you can select the relevant extra tickets. 
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Option 2: Father Christmas PLUS 
The perfect Christmas visit, where the magic continues through our Illuminated Light Trail. 

Includes:

  • Everything in the Father Christmas Experience 
  • Access to the Light Trail anytime from 16:30 on the same day 
  • A limited edition family Christmas Eve box

How it works: 

  • Choose a time slot for the Father Christmas Experience
  • Add on extra guests
  • Enjoy the Light Trail anytime that day from 16:30 
  • Collect your Christmas Eve Box from the elves during your experience 

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Please note: 

  • During your visit, an elf will invite you through to meet Father Christmas within the hour of your slot. 
  • Groups are limited to 8 guests to keep the experience merry and manageable. 

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Sensory friendly sessions
We offer sessions with lower music volume and reduced capacity on the following Fridays at 17:40: 27 November, 4 & 11 December, as well as at 10:20 and 18:20 on 18 December.
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Santa paws sessions
Treat your four-legged friends to a magical meeting with Father Christmas, complete with a gift on the following dates: 20 & 21 November and 14 - 17 December
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Timing guide 
To make the most of your visit, please allow: 

  • Father Christmas Experience: 1.5 hours 
  • Ice Skating: 1.5 hours, inc. 20-30 minutes before your time slot to get ready
  • Illuminated Light Trail: 1.5 hours 
  • UV Glow Crazy Golf: 1 hour 

Ticket options

  • Base Ticket PLUS - allows 1 adult & 1 child (select 1 ticket, and extras as required, max. 8 guests per group)
    Base Ticket PLUS - allows 1 adult & 1 child (select 1 ticket, and extras as required, max. 8 guests per group)
    from £145.00 to £172.00

    Ticket includes: 1 adults 1, child, 1 invitation letter, any time access to the Light Trail on the same day from 16:30, and a limited edition Family Christmas Eve box.

    0 1 max

    Ticket includes: 1 adults 1, child, 1 invitation letter, any time access to the Light Trail on the same day from 16:30, and a limited edition Family Christmas Eve box.

  • Additional Child 0-12 PLUS
    Additional Child 0-12 PLUS
    from £34.00 to £45.00

    Ticket includes: Father Christmas Experience and any time access to the Light Trail on the same day, from 16:30. Lowest price tickets available Mondays to Thursdays*

    0 4 max

    Ticket includes: Father Christmas Experience and any time access to the Light Trail on the same day, from 16:30. Lowest price tickets available Mondays to Thursdays*

  • Additional Teenager 13-17 PLUS
    Additional Teenager 13-17 PLUS
    from £28.00 to £37.00

    Ticket includes: Father Christmas Experience and any time access to the Light Trail on the same day, from 16:30. Lowest price tickets available Mondays to Thursdays*

    0 3 max

    Ticket includes: Father Christmas Experience and any time access to the Light Trail on the same day, from 16:30. Lowest price tickets available Mondays to Thursdays*

  • Additional Adult PLUS
    Additional Adult PLUS
    from £33.00 to £46.00

    Ticket includes: Father Christmas Experience and any time access to the Light Trail on the same day, from 16:30. Lowest price tickets available Mondays to Thursdays*

    0 5 max

    Ticket includes: Father Christmas Experience and any time access to the Light Trail on the same day, from 16:30. Lowest price tickets available Mondays to Thursdays*

  • Additional Invitation from Father Christmas
    Additional Invitation from Father Christmas
    £12.00

    If you would like each child to receive their own letter from Father Christmas (must be ordered 2 weeks before your visit)

    0 30 max

    If you would like each child to receive their own letter from Father Christmas (must be ordered 2 weeks before your visit)

Father Christmas Experience 2026

Everything you need to know for your visit

Save with off-peak tickets, available Monday–Friday on selected dates.
──────────────────────────────────
Option 1: Father Christmas Experience
A magical, personalised visit to meet Father Christmas and explore the enchanting Winter Village.
 
You will need a base ticket, which includes: 

  • One adult & one child     
  • An immersive journey through the Winter Village
  • Children will receive a gift, a drink and gingerbread man from Mrs Claus' bakery 
  • Adults will receive a mulled wine  

For additional guests, you can select the relevant extra tickets. 
───────────────────────────────────
Option 2: Father Christmas PLUS 
The perfect Christmas visit, where the magic continues through our Illuminated Light Trail. 

Includes:

  • Everything in the Father Christmas Experience 
  • Access to the Light Trail anytime from 16:30 on the same day 
  • A limited edition family Christmas Eve box

How it works: 

  • Choose a time slot for the Father Christmas Experience
  • Add on extra guests
  • Enjoy the Light Trail anytime that day from 16:30 
  • Collect your Christmas Eve Box from the elves during your experience 

───────────────────────────────────
Please note: 

  • During your visit, an elf will invite you through to meet Father Christmas within the hour of your slot. 
  • Groups are limited to 8 guests to keep the experience merry and manageable. 

───────────────────────────────────
Sensory friendly sessions
We offer sessions with lower music volume and reduced capacity on the following Fridays at 17:40: 27 November, 4 & 11 December, as well as at 10:20 and 18:20 on 18 December.
───────────────────────────────────
Santa paws sessions
Treat your four-legged friends to a magical meeting with Father Christmas, complete with a gift on the following dates: 20 & 21 November and 14 - 17 December
───────────────────────────────────
Timing guide 
To make the most of your visit, please allow: 

  • Father Christmas Experience: 1.5 hours 
  • Ice Skating: 1.5 hours, inc. 20-30 minutes before your time slot to get ready
  • Illuminated Light Trail: 1.5 hours 
  • UV Glow Crazy Golf: 1 hour 

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